Yahoo Mail search stopped working. How do I fix it ?|||This has actually been a problem for much longer than a few months... Yahoo has blatantly ignored it, and their long time account fans for over a good year now. I've been telling them about the problem for well over a year myself, and reading about others for much longer than that. This used to be the best feature of their email program, which no other free mail account offered. Yahoo has gone down hill big time for some reason. And on top of it, they have gone into hybernation, rather than deal with the problems. You're lucky now if you can find your way to contacting them-you have to root deeper and deeper through the small print pages. They used to return emails. Now they never return them, unless you are paying them. Nor can you use anymore the "talk live to customer service" unless you are a paying account holder. So they have really found ways to ignore the situation all together, and only deal with who they want to. Which is pretty low considering the hordes of individuals that made them who they are with the free acoounts. They have been saying they are "fixing these problems" forever, and absolutely nothing... This feature loss has cost me so much time/money just trying to find messages. I relied heavily on it.
The best thing anyone can do now if they want to keep their Yahoo account, and not go to a new email program, is to keep making it as public as possible. Blast the company "Yahoo" for who they have really become on major media outlets. Let it be known how terribly they handle their customer service these days... Eventually the media will pick up on it, and do feature story, ripping into them so publically that they'll be forced to either fix the problems, or go under.
Shame it takes that - you'd think they'd simply want to do right by "you" who made them somewhat famous- but that's the way it seems to go these day. Very few companies actually want to do the right thing by their customer/client...|||I too had the same issue but found out the problem is account-specific and can be fixed upon request. I reported the issue to help.yahoo.com (click Mail, type, Contact Us, and Mail Technical Help Form) and they resolved my problem within 2 days. The quick fix helped restore my faith in Yahoo.
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|||We can't fix it, Yahoo has been working on it. It has not been working for anyone for a few months. Now the mail is down so I guess it will be awhile before it gets fixed.
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